Clarification on Ratings Storage and Display (Driver & Rider Apps)
Hello,
We have turned on the feature in both the Driver and Rider apps where users can leave ratings (for drivers and for riders). However, it’s not clear to us:
Where are these ratings actually stored?
Are they aggregated or summarized anywhere in the web dashboard (admin control panel)?
How can we see the ratings of a specific driver or a specific rider (average rating, rating history, etc.)?
What is the purpose of collecting ratings if there is no database or aggregation mechanism that shows averages or historical feedback?
Could you please clarify how the ratings system is designed to work and where we can access this data on the web app side?
Thank you in advance for your support.
Best regards,
Uros
Asked 1 week ago on August 19, 2025 10:39 AM Comments 1 times
Vincent replied 1 week ago on August 20, 2025 8:20 AM
Hello,
In routes/api.php, find 'save-ride-rating' text.
Route::post('save-ride-rating', [ API\RideRequestController::class, 'rideRating'] );
Driver and rider app using above api to store rating. You can see rating in Ride request detail.
- Vincent