closed
Rider trip recursion issue!
When I request a ride in the user app and click Book now, this very annoying issue occurs and it stays in looping mode, then suddenly stops! The problem still exists where when I request a ride again it tells me (there is already a current ride) even if a very long time has passed more than what is specified in the admin dashboard (actually it has been 2 hours) and I am still unable to request a new ride or even cancel the current ride from the user app (note that there is already a driver in the area and he does not receive the ride request).
ATTACHED FILES
Asked 1 year ago on September 17, 2024 5:46 PM Comments 4 times
Kent replied 1 year ago on September 18, 2024 10:48 AM
Okay no issues , let me know if you are getting any other issue . If your issue is resolved then can i close this ticket now.
Thanks,
kent.
Kent replied 1 year ago on September 18, 2024 6:21 AM
Hello,
Can you please share anydesk or chrome remote.
Sameh Amasha replied 1 year ago on September 17, 2024 7:34 PM
Note: The problem was that the back end did not integrate with Firebase correctly. So the "rides" collection does not exist on the Firebase.
We're currently working on that and will contact you soon.
But still, there's an issue and you should be ensure to solve it in the next version (to prevent looping and showing toast or something).
Thanks, Mighty support team.